COMPANY OVERVIEW

Founded in 1987, Kingston Technology is the world's largest independent manufacturer of memory products. At the close of 2003, Kingston had sales in excess of $1.8 billion. Worldwide, the company presently staffs four manufacturing sites and six international sales and marketing facilities on four continents.

Kingston manufactures memory products that consistently meet or exceed the industry's stringent standards, possessing both the skill and equipment necessary to create the best modules in the marketplace.

The personal philosophy of company founders John Tu and David Sun, has been permanently imprinted into the corporate culture. From the company founders to the employees and ultimately, to the consumer, a special "magic" is infused into every product. At Kingston, it is the people that make the difference.

The Kingston spirit reflects an individual commitment...

CORE VALUES

Respect for one another in our culturally diverse environment

Loyalty to our long-term partnerships

Flexibility and adaptability in responding to our customers' needs

Investing in our employees to continuously improve our most valuable resource

Having fun working in the company of friends

WHY KINGSTON?

ISO 9001 CERTIFICATION

Kingston is ISO 9001 certified as part of a continuing global effort to assure customers the highest quality service and products.

EXCEPTIONAL QUALITY

In addition to our ISO 9001 certification, we have established an extensive DCAT (Design, Components, Assembly, and Test) quality-control process to ensure total product reliability.

PROVEN INDUSTRY LEADER

Kingston has been making memory modules since 1987.

100% PRODUCT TESTING

Kingston tests every memory module before shipping. Our customized test equipment is so comprehensive that it can test every cell on every chip on every module-on a 64MB module, that's 512 million cells!

PREMIUM COMPONENTS

Kingston buys 100% of its memory chips from top-tier DRAM suppliers.

FREE TECHNICAL SUPPORT

Technical support professionals are available to answer your call 24 hours a day, 7 days a week at (800) 435-0640. Average wait time is about 2 minutes.

KINGSTON'S LIFETIME WARRANTY

With a lifetime warranty on all Kingston memory upgrades, network adapters, and processor upgrades, you have the most comprehensive warranty in the industry.

FREE EVALUATION UNITS

Kingston offers a free 30-day product evaluation program to qualified corporate customers.

100% COMPATIBILITY GUARANTEE

Kingston guarantees all memory products to be compatible with the system or family of systems for which they're designed.

OVERNIGHT PRODUCT REPLACEMENT

In the unlikely event your Kingston product needs repair or replacement, we will cross-ship a replacement product to you overnight (in most cases).

FREE LITERATURE

Kingston is committed to educating customers on memory and related technology. White papers, memory bits, and other informative tools are available free of charge in electronic and printed formats. Send requests to webmaster@kingston.com.

CORPORATE ALLIANCE PROGRAM (CAP)

As an extension of Kingston's service commitment, we offer Corporate Alliance membership to qualified IT professionals. Benefits include a dedicated Kingston representative, use of the Partner Purchase Program, on site tech support training, and special pricing.

FIELD SUPPORT

Kingston's field sales team is available for regional and on-site customer support. To find a representative in your area, go to www.kingston.com/contact/field.asp.